eos

Equal Opportunity Schools

> INIT:

NON-PROFIT WEB APP

> ROLE:

PRODUCT DESIGNER & STRATEGIST

> DURATION:

2022.12 - 2025.01

The EOS Web App is a data-management tool that helps educators and school leaders across public schools in the U.S. visualise and manage student data at both the school and district levels. The aim is to support students towards college and career readiness. It requires districts and schools to be astute with regards to understanding student needs, engage in student outreach, and build capacity in identifying their hidden potential. These objectives were fulfilled by constructing an interface capable of displaying Student Insight Cards (SIC) that deliver a 360° view of student profiles by blending direct student survey feedback with traditional enrolment data, demographics and test scores. Additionally it provides customisable tools to review adults chosen by the students, their quotes and outreach plans, simplified data navigation, and custom filters that drill into insights from key groups or individuals.

The project kicked off in December 2022 and was built by a team of developers, project management and leaders. I served as the Lead Product Designer and Product Strategist - overseeing the end-to-end UX/UI process from the user research to ideation process and the development of a design system.

eos

Equal Opportunity Schools

> INIT:

NON-PROFIT WEB APP

> ROLE:

PRODUCT DESIGNER & STRATEGIST

> DURATION:

2022.12 - 2025.01

The EOS Web App is a data-management tool that helps educators and school leaders across public schools in the U.S. visualise and manage student data at both the school and district levels. The motor to this was supporting students towards college and career readiness, which requires districts and schools to be effective at understanding their students, identifying hidden potential and engaging in outreach. This was accomplished by making an interface capable of: Displaying Student insight cards (SIC) that deliver a 360° view of a student by blending direct student survey feedback with traditional enrollment data, demographics and test scores, providing cross-district reports on advanced course enrollment and opportunity, customizable tools to review trusted adults, student quotes & outreach plans, simplified data navigation, and custom filters to drill into insights from key groups or individuals.

The project kicked off December 2022, and was built by a team of developers, project management and leaders. I served as the Lead Product designer, and Product Strategist, overseeing the end-to-end UX/UI process, from user research, to ideation process, and the development of a design system.

eos

Equal Opportunity Schools

> INIT:

NON-PROFIT WEB APP

> ROLE:

PRODUCT DESIGNER & STRATEGIST

> DURATION:

2022.12 - 2025.01

The EOS Web App is a data-management tool that helps educators and school leaders across public schools in the U.S. visualise and manage student data at both the school and district levels. The motor to this was supporting students towards college and career readiness, which requires districts and schools to be effective at understanding their students, identifying hidden potential and engaging in outreach. This was accomplished by making an interface capable of: Displaying Student insight cards (SIC) that deliver a 360° view of a student by blending direct student survey feedback with traditional enrollment data, demographics and test scores, providing cross-district reports on advanced course enrollment and opportunity, customizable tools to review trusted adults, student quotes & outreach plans, simplified data navigation, and custom filters to drill into insights from key groups or individuals.

The project kicked off December 2022, and was built by a team of developers, project management and leaders. I served as the Lead Product designer, and Product Strategist, overseeing the end-to-end UX/UI process, from user research, to ideation process, and the development of a design system.

eos

Equal Opportunity Schools

> INIT:

NON-PROFIT WEB APP

> ROLE:

PRODUCT DESIGNER & STRATEGIST

> DURATION:

2022.12 - 2025.01

The EOS Web App is a data-management tool that helps educators and school leaders across public schools in the U.S. visualise and manage student data at both the school and district levels. The motor to this was supporting students towards college and career readiness, which requires districts and schools to be effective at understanding their students, identifying hidden potential and engaging in outreach. This was accomplished by making an interface capable of: Displaying Student insight cards (SIC) that deliver a 360° view of a student by blending direct student survey feedback with traditional enrollment data, demographics and test scores, providing cross-district reports on advanced course enrollment and opportunity, customizable tools to review trusted adults, student quotes & outreach plans, simplified data navigation, and custom filters to drill into insights from key groups or individuals.

The project kicked off December 2022, and was built by a team of developers, project management and leaders. I served as the Lead Product designer, and Product Strategist, overseeing the end-to-end UX/UI process, from user research, to ideation process, and the development of a design system.

ux research

/001

understanding data architecture

We start out by analysing and understanding the old Data Architecture of the system to finally bringing about a better solution that allows flexibility and unlocks data analytics.

Having achieved that, we discovered that the system was high-cost and generated poor results - especially when uploading files. This led us to investigate further the features on the app that users were using the most.

BAD ARCHITECTURE

PORTAL 1.0 VS PORTAL 2.0

/002

analysing user data

The next step was to collect user data found in the project’s Snowflake folder.

We were able to address various questions including: the type of user who visits and uses the site the most, the most visited pages by these users, and, based on the number of clicks, What are these users' immediate needs?”

In addressing these questions, valuable information such as: who the potential user of the portal is? along with a definitive pattern depicting what users need out of it the most.

DISPLAYING RESULTS FROM SNOWFLAKE

EXTERNAL VS INTERNAL ROLES

/003

user personas

Putting emphasis on User Personas in this project helped us better understand user pain points and needs.

In our previous research we found data that identified how our potential internal and external users respond to their respective categories with each having their own type of users.

DEFINING PERSONAS

EXTERNAL VS INTERNAL ROLES

> outcome.collect()
> userFeedback.sync()
> performance.validate()

we understood performance,
identified gaps, and improved
outreach with the new portal

the goals were met with outstanding results

/ / DISPLAYING RESULTS

The new system’s robust data tools such as customisable filters, survey tracking and the Student Insight Card helps educators more effectively glean into student performance, voice, and readiness for advanced coursework. This not only improved student outreach to those who needed support but also brought about a 20% increase in access to rigorous academic opportunities that build pathways to postsecondary success.

With cross-district reports, real-time visual insights and outreach tools, district and school leaders can now confidently identify trends, provide support to trusted adults, establish better student connections, and drive more equitable outcomes. The portal’s usability and impact have also encouraged new partners to engage and thus recognise the value of a system designed to foster access, the sense of belonging and academic success.

/ / SYSTEM BUILT SUCESSFULLY

USER’S FEEDBACK
GOALS HAVE BEEN MET
STORIES ARE LOADED
OUTCOME VERIFIED

>loading_testimonial_feed()

SUCCESS STORIES & METRICS

“EOS has presented data collected from our school and from our students in a clear, blunt, and effective manner.”

Centerville City Scools, MN

“The EOS Student Insight Card is a game-changer when it comes to promoting engagement between students and adults, especially students’ trusted adults.”

Ann Arbor Public Schools (MI)

“The new portal gives EOS the flexibility to work with a wider array of educational environments. Including middle schools and dual-enrollment programs, in which students take most of their classes in community colleges and earn college credit even before graduating from high school.”

The Center for effective Philanthropy

“Based on the limitations of its previous technology, EOS was forced to focus on addressing the most obvious forms of disadvantage, such as race and income. But with the new tools, EOS can help schools look at equity within their own specific contexts.”

The Center for effective Philanthropy

“9% Increase expected participation rate change for students in advanced courses in Fall 2023, and +1095 students change in the number of students expected to participate in advanced courses in fall 2023”

Equal Opportunity Schools

“80,000+ New students into advanced courses, +250 School districts have trusted EOS new portal, 30% Increase in students passing AP courses"

Prince William County

index

info

project intro

eos

Equal Opportunity Schools

> INIT:

NON-PROFIT WEB APP

> ROLE:

PRODUCT DESIGNER & STRATEGIST

> DURATION:

2022.12 - 2025.01

eos

Equal Opportunity Schools

> INIT:

NON-PROFIT WEB APP

> ROLE:

PRODUCT DESIGNER & STRATEGIST

> DURATION:

2022.12 - 2025.01

eos

Equal Opportunity Schools

> INIT:

NON-PROFIT WEB APP

> ROLE:

PRODUCT DESIGNER & STRATEGIST

> DURATION:

2022.12 - 2025.01

eos

Equal Opportunity Schools

> INIT:

NON-PROFIT WEB APP

> ROLE:

PRODUCT DESIGNER & STRATEGIST

> DURATION:

2022.12 - 2025.01

the challenge

In fast-moving schools, it’s hard to track each student’s needs — limiting their access to advanced courses.The existing portal lacked actionable insights, had poor UX, outdated design, and made it harder to support students effectively. ‍

> Challenge 001;

> Challenge 002;

> Challenge 003;

a re-designed user-friendly portal that helps educators and leaders uncover student potential and take action — with a modern, clearer UI that provides: cross-district reports, data custom filters, survey tracking, and tools to support outreach and engagement.

> Answer 001;

> Answer 002;

> Answer 003;

the previous eos PORTAL was charged with labyrinth-like menus, data tables sprawled without hierarchy, and clicks through heavy workflows.

(Little to no good user experience)

/ / PREVIOUS SYSTEM

the previous eos PORTAL was charged with labyrinth-like menus, data tables sprawled without hierarchy, and clicks through heavy workflows.

(Little to no good user experience)

/ / PREVIOUS SYSTEM

the user experience was heavily affected by

the number of actions

they had to perform to do their tasks.

How could we solve this?

ux research

understanding data architecture

analysing user data

user personas

based on the research, we determined an action plan which focused primarily in solving the users' primary pain points and frustrations.

(External Users vs Internal Users needs.)

/ / USERS' NEEDS

see both types of

User Flows

together with a timeline informed by stakeholder interviews that helped align the product’s core functionality with the

Priorities.

ideation

begins here

<div>timeline</div>

Timeline & Action Plan

<div>user-flow-int</div>

Internal User's Flow - Upload.csv files

<div>user-flow-ext</div>

External User's FLow - View & Download SIC

<div>timeline</div>

Timeline & Action Plan

<div>user-flow-int</div>

Internal User's Flow - Upload.csv files

<div>user-flow-ext</div>

External User's FLow - View & Download SIC

understanding what matter most to our users helped translate needs into

In fast-moving schools, it’s hard to track each student’s needs — limiting their access to advanced courses.
The existing portal lacked actionable insights, had poor UX, outdated design, and made it harder to support students effectively.
‍

we understood performance,
identified gaps, and improved
outreach with the new portal

Ideas AREN’T MEANT TO SIT STILL.
LET’S BRING YOURS to life!